Privacy Policy - Claddagh Cuttings
Introduction
Welcome to Claddagh Cuttings. Your privacy is paramount to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our site, interact with our services, or book appointments for our offerings including traditional haircuts, modern styling, beard trims and shaping, hot towel shaves, men's grooming products, hair colouring for men, children's haircuts, and scalp treatments. We are committed to operating in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Ireland.
Who We Are
Claddagh Cuttings is a barbershop providing a comprehensive range of grooming services. Our registered address is 17 O'Connell Street Lower, Dublin 1, Dublin, D01 Y1C8, Ireland.
Information We Collect
We collect various types of personal data to provide and improve our services to you. This may include:
- Personal Identifiers: Name, address, email address, phone number when you book an appointment or contact us.
- Appointment Details: Details of the services you book (e.g., haircut, beard trim, scalp treatment), preferred stylist, date and time of appointment.
- Communication Data: Records of your communications with us, including enquiries made through our online platform.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Usage Data: Information about how you use our site and services.
How We Use Your Information
We use your personal data for the following purposes, relying on various legal bases:
- To Provide Services and Fulfil Contracts: To manage your appointments, perform the requested grooming services, process payments, and provide customer service. This is necessary for the performance of a contract with you.
- To Communicate with You: To send appointment confirmations, reminders, and respond to your enquiries. This is based on our legitimate interest in providing good customer service.
- To Improve Our Services: To understand how our site and services are used, to develop new services, and enhance user experience. This is based on our legitimate interests in growing our business.
- For Marketing: To send you information about our new services, promotions, or products that may be of interest to you, where you have given your consent or we have a legitimate interest to do so (e.g., existing customers). You can opt out at any time.
- For Security and Compliance: To protect our business, our site, and our customers, and to comply with legal obligations.
Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
- Service Providers: Third-party vendors who provide services on our behalf, such as appointment booking systems, payment processors, and IT support. These providers are contractually bound to protect your data and only use it in accordance with our instructions.
- Legal and Regulatory Authorities: When required by law or necessary to protect our rights, property, or safety.
International Data Transfers
If we transfer your personal data outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as using standard contractual clauses approved by the European Commission, to guarantee a similar level of protection.
Data Security
We have implemented appropriate technical and organisational measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Legal Rights
Under GDPR, you have the following rights concerning your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
- The right to withdraw consent: Where we are relying on consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Claddagh Cuttings
17 O'Connell Street Lower,
Dublin 1,
Dublin, D01 Y1C8,
Ireland.
You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland if you believe your rights under data protection law have been infringed.